Emergency Call Out
Services offered includes a call out service where you can call in case you require any repair work that needs to be done on your property. Paul’s Roofing will respond to your call-outs 24/7 and follow through to ensure that you are content. There is a first line of support which is mostly done remotely or based on availability, the deployment of a stand-by personnel to the site. The second line of support involves following up on the outcomes of first line support. From experience, most of the call-outs can be dealt with over the phone because of the similar nature of works that have been done before. Both first and second lines of support are billed in accordance with time and material rates. Services are offered in the Chilterns, South Bucks and West London areas. When you make an emergency call to Paul’s Roofing Services, you talk to a person and not an automated answering machine. All calls are dealt with immediately and with consideration and care.